Wednesday, January 30, 2013

Getting Out of the Garage: When Office Space Makes Sense for a Small Startup


Like many others, we started our business (LMNO Technologies) working in one founder's apartment - it was really more the living room than the garage. Conventional wisdom says this is just part of the natural formula for a successful startup, right? The apartment was a comfortable setting, but it wasn't the most productive for intense development sessions. Since we were living separately (one of us in Lincoln Park and the other in the South Loop) and each of us had roommates not involved in the business, it was difficult to establish a consistent and focused work environment. We would meet in person for limited periods of time and then work independently from home, occasionally touching base through video conference. Our development schedule began to suffer.

We took the unorthodox approach of leasing short-term office space with Servcorp at 155 N. Wacker in downtown Chicago, essentially midway between our apartments. While this did cost more than working out of a Starbucks or other more public space, the investment paid off in several
ways:

Structure - Having this quiet, professional, and well-appointed meeting space of our own helped establish a daily structure to our work that was missing. Also having the essential facilities of an actual office environment, including helpful administrative staff, enabled us to work more efficiently.

Collaboration - When creating something novel, it really pays to actually spend time together and communicate as much as possible. In that office space, we were able to discuss, argue, and collaborate with immediacy. This re-energized our creative process. Previously, with the occasional meetings and video conferences, we were not able to play off each other and get instant feedback in the same way. Body language and tone just don't come across in a video conference.

Inspiration - Plunging into a diverse sea of active people every day provided great insight regarding challenges that we might address. The energy and excitement of the city inspired us to explore a better way for friends to find opportunities to hang out.

Socialization - We were developing a fun social web and mobile service that enables real friends to share, discover, and plan activities
(www.zupstream.com) - it made sense to actually be social. Our new city location allowed us to easily meet up with friends, colleagues, and potential investors while exploring the incredible selection of nearby bars, restaurants, and entertainment venues. Since a co-founder relationship can be as intense as a marriage, interacting with others helped keep the relationship healthy.

While it may be tempting to spend as little as possible in the early days of a startup, the cost of an office space can be viewed as more of an investment. A good work environment can truly improve productivity.


LMNO Technologies (www.lmnotech.com) is a Chicago-based developer of web, mobile, and embedded software for social and multimedia applications.

Wednesday, January 23, 2013

Warning: Avoid these Top SEO Blunders


Warning: Avoid these Top SEO Blunders

Search engine optimization is a huge opportunity to generate website traffic and sales for almost any business. But it is seen as a risky marketing area by many business owners. The SEO industry seems to be in a constant state of flux, and there are plenty of stories of wasted money and misguided consultants.

Without knowing what tactics to put in place to see success and generate ROI, many business owners avoid SEO entirely or make costly mistakes. That means missed opportunities and lost business.

Make sure your SEO investment goes where it should! These top blunders are some of the most costly mistakes marketing departments and businesses owners make when it comes to SEO. And they are still surprisingly common. Avoid them and you will already be way ahead of your competition.

Flimsy Outsourcing


For most businesses, outsourcing is the way to go when it comes to SEO. Interns lack the experience they need without experienced leadership, and hiring a senior SEO marketer gets expensive quickly.

Outsourcing can work great when you do it right. But there are some pretty big mistakes that can be made. Be sure that you are asking your agency the right questions, even if they come highly recommended.

You need to know what the firm will do for you and and your business on a tactical level. If you are involved with an SEO agency that refuses to tell you what tactics they are using for your campaign, be very concerned. The reason they may not be sharing this important information is because they are afraid you will disagree with their tactics or find them to be risky and potentially harmful for your company.

A reliable SEO firm will not only tell you what they will accomplish for you and the ROI you can expect, but they will also explain how it is done. You don’t have to become an expert to understand it, but it is important to work with an agency that is transparent and willing to show you how they accomplish goals. You should have a project plan from your SEO agency and understand roughly what it means.

Good SEO agencies also care a lot about the big picture. They don’t operate in a vaccuum, doing all their SEO work in a silo. SEO should be integrated with many different pieces of your business including marketing, PR, and branding. Sales, content marketing and your online social media presence all come into play. If your agency is not seeking to coordinate with these other areas, they are missing a lot of opportunities.

Questionable Link Building


Link building in and of itself is a huge part of search engine optimization. According to some studies, link building factors account for up to 56% of search engine ranking algorithms. A good SEO campaign is not complete without some facet of link building. However, there is a lot to link building that has no impact on rankings or can actually harming your SEO efforts.

One of these harmful tactics is using exact match anchor text as you build links. Exact match link building happens when you want to rank on Google for a term like “website design,” so you build links to your site that says exactly “website design.” This used to work, but I have to be honest - it does not work anymore! Exact match anchor links can actually harm your rankings today and will seriously harm your rankings in the future. There is a lot to be said about exact match link building, but let’s keep this simple: Avoid it!

There are other forms of link building that have been harmful for a long time and are a bit more obvious: Link farms (pages with hundreds of unrelated links), link exchanges (“link to me and I’ll link to you”), generic link directories, spamming for links and links in computer generated content. Avoid it all!

This is another great reason to know what your SEO agency is doing for you. Many agencies still use these “black hat” link building strategies without even telling their customers. Even JC Penney and Overstock.com were penalized (and lost millions) because of the questionable link building their agencies did on their behalf!

Search engines are looking for natural links. Matt Cutts, Google’s spam chief, says that “We try to reflect the real-world importance of things as we see that reflected in the web.” They are looking for websites that are authentically popular with real people. To that end, you should try to get people to talk about (and link to) the great content that you are publishing.

Focus on the basics to earn natural links. Update your blog regularly with in-depth resources, industry studies, guides and how-to’s -- content that people link to. Find real people that want to read and share this type of content in your industry. Get to know them, find a way to help them out, and then (politely) ask for a link.

Bonus link building tip: You probably already have friends, colleagues, clients or vendors that would be happy to link to you, if you only asked.

Over Optimization


Another tactic that used to be a standard SEO strategy is keyword stuffing. Let’s say that you want to rank for “website design” again. The old theory said that the more you could stuff the words “website design” on to your page, the better it would rank. Today, search engines easily catch this “over optimization.” It’s not hard for them to see when a keyword is unnaturally overused on your website.

Over optimization applies to any attempt to “force” your website to rank better by manipulating one or multiple SEO tactics. For effective and future-proof SEO campaigns, it is important to balance the needs of optimizing your website for search engines and making your site appealing to real people.

Take keyword stuffing for example. Search engines need to see keywords on your website to know what your website is about. Search engines also want to see variations and synonyms of that keyword. But people also need to read that content and be convinced that you are an expert in your field. The solution is actually stupid-simple. Write good content on or about your target keywords. If you hire writers, look for experienced authors in your field and ask for great content. Including specific keywords should be the afterthought, not the main focus. Awesome content will go much further than keyword-stuffed content.


What is the big lesson to learn from all this? You can’t just throw money at SEO and expect it to work. And you can’t “trick” search engines anymore, either!

Smart SEO investments can still generate massive returns. A huge, growing portion of online traffic is being scooped up by well optimized websites. Make sure your site is earning the traffic it deserves!


Nate Dame is founder and chief strategist at SEOperks, a boutique search engine optimization agency. He has led efforts on a wide variety of SEO campaigns including Sketchers USA and Grasshopper.com. He is also an author, speaker, trainer and consultant, as well as an avid family man and active member of multiple non-profits. When not crafting campaigns, he enjoys relaxing with his wife and two-year-old son at their home in Lake Geneva, Wisconsin.

Tuesday, January 15, 2013

Welcome to Serv It Up!

Welcome to our blog!

The 3 of us, myself (Kelsey), Kaitlin, and Lourdes, are all very new to blogging.

We’ve been thinking about starting a blog for a while now and just haven’t known exactly what to do to get started.  We work with a lot of small businesses and have a ton of information that a lot of startup businesses could really benefit from that they might not know about.  We thought that starting a blog might be a good way to get this information out to more people so that they can actually take advantage of the resources for small businesses that are available to them, many of which are free!

Many of our clients have fantastic small businesses and they are all experts in their own niche markets.  We wanted a way for them to get to share their knowledge and a way to help other small businesses get through that initial startup phase. 

What we want is for this blog to be a helpful resource as well as a type of community for entrepreneurs to get help when they need it, share their ideas, and showcase their own businesses.

There’s 3 of us here working on this blog as well as a lot of guest contributors, all are people whom we’ve done business with, whom we respect and want to share their blogs/ideas/knowledge.  If you have any suggestions or advice, please help us out!  Really, we won’t be offended, we will appreciate it.

Also, if you have questions about any specific startups, want connected to business resources for small/startup business, or have topics you would like us to address on this blog, please comment and let us know.

Ok, that’s blog #1. Look for more interesting and informational posts to come.  Hope you find it helpful!